FAQ
1. When was your company established? What's your main business?
Longxc was founded in September 2009, and has been 15 years now. Our company mainly produce medical power supply.
2. Where is the company's address?
Our company is located in shenzhen, China.
3. The development history of longxc?
Shenzhen Longxc Power Supply Co., Ltd. is a professional high-tech enterprises that engaged in medical switching power supply + safety EMC value-added services. Our company was founded in 2009, has a professional design and rectification team to provide medical equipment medical power solutions, focusing on the medical power supply industry more than 15 years. Safely escort for a total of 300 million units of medical equipment.
4. What is the scale of the company and factory?
Our company has professional consultants and engineers, 25 after-sales service teams and more than 250 factory production management personnel.
5. What type of medical power supply does Longxc mainly produce?
From 1-600W power supply. Our medical power supply cover monitoring, anesthesia, respiratory, electrocardiogram machine, infusion pump, injection pump, B-ultrasound, imaging, biochemistry, electronic blood pressure monitor, beauty, rehabilitation physiotherapy and other medical equipment
6. What are the advantages of company?
A: Our professional design and engineering team with more than 15 years of experience can provide professional advice and solutions to customers and efficiently solve any problems that arise.
B: We are a professional medical power supply factory with 15 years of experience, providing you with the most cost-effective products and saving your money.
C: Own factories provide more flexibility and can prioritize our direct customer orders to save customers valuable time. D: Senior medical power supply company, with excellent reputation in the medical power supply industry, regards integrity as life, and ensures 100% customer capital and information security.
7. What are the most representative customers of the company's brands or projects?
Our clients we have served and are cooperating with include: mindray, cardinalhealth, sino,Creative, Fresenius etc.
8. How long is the company's product warranty?
The regular warranty period of our products is 36 months, and some products can be guaranteed for more than 5years.
9. What are the customer groups of the company?
Our customers are mainly domestic and foreign.
10. What are the company's payment terms?
Our payment terms are 30% deposit and the balance shall be paid before shipment.d catering chain enterprises, etc.
11. Can you provide samples?
Our company can provide samples for customers to confirm the quality.
12. Can I visit the factory?
Our factory is located in Shenzhen, Guangdong Province. We welcome friends from all over the world to visit our factory and discuss cooperation at any time.
13. Do you have a R&D department?
Yes, our R&D deparment is more than 30 people. We can design the medical power supply base on our customer's requirement.
14. Which countries' overseas customers do we mainly cooperate with?
Our customers are mainly the United States, Germany, France, japan etc.
15. Can you draw 3D design renderings?
Our company can provide 3D design service, which is a fee service. Once the customer confirms the order, this fee can be deducted from the order payment.
16. Do you have a third-party factory inspection report?
Our company has SGS factory inspection report.
17. How many days is your delivery time?
Our delivery time ranges from 15 to 40 days.
18. Which application scenarios have you provided home service for?
We provide customized furniture services for restaurant, hotels, bar, coffee shop, resorts, large-scale exhibitions, concerts, large-scale sports activities, clubs, government agencies, schools and airports.
19. Which ports and wharves do you often ship?
Our shipping terminals are Shenzhen Yantian Port.
20. What other value-added services can you provide to customers?
Our value-added services include: LOGO customization, special packaging customization, extremely fast delivery, helping customers receive LCL from other suppliers, making atlases for customers, and providing free proofing services for customers with purchase amount of more than USD 100000.
21. If necessary, can you arrange someone to negotiate overseas?
If we think it is necessary, we can arrange people to negotiate overseas.